Frequently Asked Questions
Everything you need to know about shopping with Flycatcher Toys.
How long does shipping take?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused and unopened products in their original packaging. Please contact our support team to initiate a return label.
Are Flycatcher Toys safe for all ages?
Safety is our priority. All our toys are rigorously tested and comply with international safety standards. Please check the specific age recommendations listed on each product page.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer gift wrapping services?
Yes, we offer premium gift wrapping and personalized notes for a small additional fee. You can select this option during the checkout process.